“In today’s world, smartphones have become ubiquitous for travelers and they are a great platform to help our customers get the most out of their cruise vacation. We continue to leverage the popularity of the HUB app to enhance the pre-cruise and onboard experience for our guests, ”said Ron Dillehay, Vice President of Marketing and Guest Technology at Carnival.
Here’s a look at what the app update will involve:
Extensive food delivery and more
The HUB app’s pizza and beer delivery feature will be extended to include the delivery of a variety of food and drink anywhere on the ship.
In addition, menus for all restaurants and bars will be available digitally using QR codes at these locations.
The update will also include the feature of recording meals for additional guests and locations, in addition to Your Time Dining.
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Virtual reservations and queue
Soon, passengers will be able to virtually reserve seats for various sites on the ship and be alerted when it’s time to arrive at the event or activity.
Guests will also be able to check in to virtual queues for certain onboard locations, including guest services, and be alerted when their queue place is ready.
The app can be used to book tickets for BOLT, the roller coaster on Mardi Gras when the ship leaves Port Canaveral on July 31.
New security content
Travelers will be able to check-in for their cruise through the HUB app, with the option to also submit necessary health information, including a health questionnaire and other steps prior to departure.
The app will also include new security content, including notifications to help guests complete their check-in on the ship.
Further improvements to the HUB app will be rolled out in the coming months.
These updates are in addition to the variety of functions already present on the app, including a chat function between passengers, a full list of food, drink and entertainment options each day, information about the children’s program registration and easy access to Sail & Sign accounts.
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